Information & Charges
What companies do you use?
Most UK domestic parcel deliveries will be made by the DPD Courier network.
All UK palletised deliveries will be made by Palletline.
All Irish domestic deliveries (parcels and pallets) will be made by DPD and Palletline.
When will I receive my order?
All online orders received by 5.30pm on working weekdays can be delivered on the next working day, pre-12 next working day or Saturday, depending on the option chosen during checkout (within the UK Mainland excluding the Scottish Highlands). Deliveries to the Scottish Highlands & Islands, Northern Ireland and Republic of Ireland, Isle of Man, Isle of Wight, Channel Islands and the Scilly Isles take up to 2 working days.
When are deliveries made?
Next working day deliveries are made between 9am and 7:30pm Monday through Friday. Pre-12 next working day deliveries are made between 9am and 12pm. Saturday deliveries are made between 9am and 5pm.
How can I track the progress of my order?
Orders can be tracked using the tracking section available in:
My Account -> View orders.
Instructions on how to track your order can be found here.
UK Delivery Charges (Parcels Only)
|UK Mainland (Excluding Scottish Highlands)|
|Weight||Cost (GBP)||Cost (EUR)|
|Up to 5kg||£4.50||€5.60|
|5Kg to 10Kg||£6.00||€7.45|
|10Kg to 20Kg||£8.50||€10.54|
|20Kg to 30Kg||£12.50||€15.50|
|30Kg to 40Kg||£16.50||€20.46|
|40Kg to 50Kg||£19.50||€24.18|
|50Kg to 60Kg||£23.50||€29.14|
|60Kg to 70Kg||£27.50||€34.10|
|70Kg to 80Kg||£32.00||€39.68|
|80Kg to 90Kg||£35.00||€43.40|
|90Kg to 100Kg||£39.00||€48.36|
|100Kg to 110Kg||£42.00||€52.08|
|110Kg to 120Kg||£45.00||€57.04|
|120Kg to 130Kg||£50.00||€62.00|
|130Kg to 140Kg||£55.00||€68.20|
|140Kg to 150Kg||£60.00||€71.92|
|Per Kg thereafter||£0.50||-|
|Pre-12 next working day||£11.00||€14.50|
|Per Kg thereafter||£0.30||-|
|Per Kg thereafter||£1.00||-|
Northern Ireland & Republic of Ireland, Isle of Man, Isle of Wight, Scilly Isles Channel Islands and the following Scottish Highlands & Island postcode areas:
AB31, AB33-38, AB44-56, FK17-99, G83, HS1-9, IV1-28, IV30-51, IV55-56, KA27-28, KW1-17, PA20-48, PA60-78, PH18-26, PH30-44 and ZE1-3.
|All deliveries to these areas take 2 working days and an additional charge will be added to your order to cover our cost.
Overall your charge for deliveries to these areas will be:
|Up to 10Kg||£10.00||€12.00|
|Per Kg thereafter||£0.50||€1.00|
Irish Delivery Charges (Parcels Only)
|Up to 5kg||€12.00|
|5Kg to 10Kg||€12.00|
|10Kg to 20Kg||€12.54|
|20Kg to 30Kg||€22.00|
|30Kg to 40Kg||€30.00|
|40Kg to 50Kg||€32.00|
|50Kg to 60Kg||€40.00|
|60Kg to 70Kg||€53.00|
|70Kg to 80Kg||€62.00|
|80Kg to 90Kg||€70.00|
|90Kg to 100Kg||€81.00|
|100Kg to 110Kg||€115.00|
|110Kg to 120Kg||€115.00|
|120Kg to 130Kg||€115.00|
|130Kg to 140Kg||€115.00|
|140Kg to 150Kg||€115.00|
|Next day delivery to UK|
|Pre-12 next working day||€15.00|
|Per Kg thereafter||£1.00|
|Per Kg thereafter||€1.00|