Our Focus Is On Selling Solutions Not Products
By buying bundled solutions from us you gain access to a wide range of solution design, technical and support services not available from other distributors.
System Selection And Design
At the pre-sales stage we will work with you and the end-user to agree a solution that meets the customer business requirements. This means checking the solution fits the customers environment and meets application and performance requirements prior to shipping. Where necessarily we involve the manufacturer at the design stage. In addition we check peripheral requirements and other compatibility issues to ensure all product parts work together.
Our Solutions are Prebuilt
For NAS & SAN storage we fit drives and test units prior to shipping. This ensures customers can get started quickly once units arrive at site without extra work.
Post Sales Support
Our dedicated technical team can help resolve first and second line technical questions and issues, and we have fast access to all vendor supports services so issues can be resolved quickly if they need escalating.
Wide Range of Pro Services
By buying a bundled solutions from us we can also offer the following Pro Services:
- Next business day disk swop out
- Extended Warranty
- Onsite Maintenance
- Installation Services
These services are not available when products sold separately.