Adding value at every turn

CMS Distribution delivers bespoke solutions from our hardware and software portfolios, with each one built upon our ever-evolving knowledge of the IT landscape and its developments.

We take the time to understand the context of each unique customer situation and requirement, before utilising the industry-leading knowledge of our product specialists to unite equipment from across our product directory.

With access to exclusive pricing, tender pricing and deal registration pricing, bringing an additional financial incentive to channel opportunities we are involved with.

The excellent relationships we have built with our vendors mean that we can engage them where required and facilitate innovative solutions built from compatible and complementary technologies. We will help you identify and act on opportunities for your business to grow and support you throughout the process with market-leading technical and logistical support.

The CMS Solutions Process

• System Design / System Selection.
• Point-of-Sale / Purchase.
• Post-Sales Services

Bespoke Solutions

Point-of-Sale

CMS only use approved components at all stages of the solutions process. This means that only fully compatible and supported components are installed, minimising technical issues for end users because of incompatibility.

Our experienced assembly team will pick and install every component into the specified chassis to create your bespoke solution. Once completed, the solution will pass to our in-house testing phase to ensure all components ship from our warehouse in working order.

Post Sales

As standard on all CMS bespoke solutions, we offer a Next-Business-Day drive swap for any faults within the entire warranty period. CMS will arrange for a replacement drive to be delivered by courier and for the faulty drive to be collected at the same time. We can also facilitate advance Field-Replaceable units which covers faulty PSU, RAM or Fans. *

StorTrec are our professional service partner and onsite support contracts are available for CMS bespoke solutions, giving end users peace of mind that an engineer can be onsite within a fixed time period to begin diagnostic and action repairs.

Spare parts are provisioned with StorTrec, so if a repair is not possible, a replacement will be provided. Installation services are also available for end users with no facility to install solutions themselves.

*Where stock allows like for like or an alternative will be provided.

Why CMS?

• We offer bespoke, built-to-order solutions based on any given requirement.
• We add value throughout the sales cycle, moving beyond just a price-based opportunity and offering post-sales services as standard on our solutions.
• We work as an extension of your own teams. Throughout the process, we will ensure that customers and end users are kept fully informed and won’t operate in isolation.
• We use tried-and-tested methods, shown by a 20% YoY growth in our key storage vendors
• CMS is positioned as a leading distributor on sub-£15k storage solutions.