Vendor Manager

Location: Denver, CO

Job Grade: 3IC.2

CMS require a highly motivated, ambitious, professional seeking an opportunity to join our rapidly growing America regional team. Working in a fast-paced environment your main duties will be to support and assist the Business Director in managing, developing and growing the Customer and Vendor partners.

The Vendor Manager is the first point of contact for all Customer related queries and is responsible for the efficient day to day management of the Customer accounts. All while working in collaboration with teams in the USA and Ireland to ensure that the Customers service level requirements are met.

The candidate’s duties play a crucial role in the continued success and provision of excellent service of the company to Customer and Vendor partners.

Minimum Requirements

  • Associates Degree or Bachelors’ Degree a plus but not required
  • Excellent verbal and written communication skills
  • Exceptional organization and time-management skills
  • Superior attention to detail
  • Flexible, and able to work effectively under pressure, handling multiple tasks with interruptions and changing priorities
  • Knowledge of administrative procedures
  • Ability to work independently
  • Experience in work with cross functional teams
  • Knowledge of distribution
  • Commercial understanding of Consumer Electronic business preferred
  • Demonstrate proficiency in computer applications; MS Word, Excel, Access, and Power Point

Duties and Responsibilities

  • Provide day to day management to our Customer and Vendor partners
  • Develop, maintain and build effective business relationships with Customers and Vendors by providing a personalized and proactive service
  • Manage strong communications with multi-national Vendors
  • Problem solving – research/investigate issues and provide solutions as needed
  • Provide direction concerning the allocation of customer orders
  • Actively participate in Customer and Vendor meetings/calls
  • Clear and professional verbal and written communication to internal and external teams
  • Handle routine day to day operational questions
  • Maintain agreed to Vendor service levels regarding inventory in the supply chain
  • Escalation point for following up on purchases
  • Adhere to internal processes, timelines, and protocols
  • Establish and maintain strong relationships with internal Warehousing, Finance, Purchasing, and Logistics teams to optimise the business efficiencies
  • Vendor management, new vendor set up, and internal document management
  • Proactive and organized focus in the completion of tasks to exceed expectations
  • Pro-active approach with regards to Vendor contact, ETA tracking and management
  • Contribute to regular submissions to the Director
  • Contribute to Process Improvement initiatives
  • Work with vendor to proactively promote and drive sales of products with customers
  • Stock control management, being able to review weeks of stock and value of stock
  • Monitor and drive revenue and GP targets for assigned Vendors

The table below provides guidance on the level of skill required for performing a 3IC.2 role.

Grade: 3IC.2
Job Functional Knowledge (KN) Good understanding of procedures and concepts within own discipline and a basic knowledge of these elements in other disciplines
Business Expertise (BE) Basic understanding of how own area integrates within the organisation sub-function
Leadership (LS) Provides on-the-job training/support to new team members
Problem Solving (PS) Uses judgement based on the analysis of information
Nature of Impact (NI) Direct impact by ensuring the quality of tasks/services/ information provided by self and others
Area of Impact (AI) Primarily on closely related work teams
Interpersonal Skills (IS) Developed communication skills to exchange complex information

Interested candidates can send their CV to