Information Collection and Use
CMS Distribution Limited (“we” or “CMS “) collects information from our users at several different points on our website. CMS is the sole owner of the information collected on this site. We will not sell, share, or rent this information to other parties in ways other than those disclosed in this statement.
In order to use this website, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). This information may be used to contact the user about the products and services on our site for which they have expressed interest or that are relevant to their use of the site.
We request information from the user on our order form. Here a user must provide contact information (e.g. name and shipping address) and financial information (e.g. credit card number, expiration date). This information is used for billing purposes and to fulfil customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
A technology called “cookies” may be used to provide you with tailored information. A “cookie” is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect the operating system and browser that a visitor is using.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Our web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web site.
If a user wishes to subscribe to our newsletter or regular communication, we ask for contact information such as name, email address and product/category business interests.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping address), and demographic information (such as post code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration / order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the encryption software SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. Credit and debit card payment processing is handled by the one payment service provider that we utilise – Barclays Merchant Services.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our accounts manager or a customer service representative) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices. Any time new policies are added our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our website, you can send an email to firstname.lastname@example.org
Supplementation of Information
In order for this website to properly fulfil its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources.
In order to improve our ability to tailor the site to an individual’s preference, we combine information about the purchasing habits of users with similar information from our partners to create a personalized user profile.
We send all new users a welcoming email to verify details such as your username. Users will occasionally receive information on products, services and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send users site and service announcement updates. Users are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your post code), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing our E-Commerce Support Team at email@example.com.
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying with “unsubscribe” in the subject line in the email or email us at firstname.lastname@example.org. Users of our site are always notified when their information is being collected by any outside party. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Notification of Changes
The CMS site depends on cookies for proper functionality; you will not be able to use the site if your browser is configured to not allow cookies.
Information we collect:
No information is collected from your computer. Once logged on, your cookie will identify you to the CMS website and provide access to the features of the web site.
Information we track:
While on our site, we automatically log certain information about how you’re using our site. This information may include the URL that you just came from, your IP address and the pages you visit while on our site.
Where Your Information is Stored:
The information outlined above is processed and stored in the UK
Local servers in your country might be used to speed up the web site; in this case you might find cookies referring to a local CMS domain.
Our use of this information:
Information logged during your visit will only be used for internal research. We will not give, sell or rent your information to any third-party company.
Third Party Service Providers:
We may employ the services of third party providers to aid us in certain aspects of our operations. Depending on the services performed, some of these providers may be provided with user information. These contractors would be subject to confidentiality agreements which limit their use and disclosure of all information they obtain through their relationship with CMS.
CMS may disclose your personally identifiable information to protect the rights and property of CMS as well as to comply with any applicable law or valid legal process. This includes, but is not limited to lawful requests by government agencies or where the disclosure is required by or under any enactment, rule of law or by the order of a court.
CMS is committed to protecting your personal information. All information that you provide to us is stored on our secure servers.
Access to personalized areas of the site, such as shopping baskets or price information is password-protected for your privacy and security. While we do our best to protect your personal information, CMS cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
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Remember that blocking cookies will stop you from logging on and using the site.