CMS Distribution’s value-added services reach far beyond product distribution. Our customers and vendors have access to our pool of expertise, and our numerous additional services. Whatever your business needs to thrive, CMS Distribution can provide it.

Customer Service

Our customer service team is always happy to help and welcomes all enquiries. Upon receipt of your query, one of our knowledgeable advisors will aim to come back to you within 1 business day to resolve your query promptly or communicate next steps. With strong customer insight and broad knowledge, you can always rely on our personable team to answer your call with a positive attitude and a can-do approach – we understand that it’s often quicker to simply ask a question.

We offer a wide variety of customer services that are tailored to you and are happy to offer the right to return products or claim on warranties directly through CMS Distribution to make your working life easier.

The value we add:

  • 1 business day enquiry turnaround
  • Prompt and positive response
  • Customer-specific expertise
  • Right of return to CMS
  • Redirect warranties to vendor
  • Contact via a range of channels