Skip to content

Solutions Services

 

We offer a range of post-sales services, including handling RMA for our vendors and troubleshooting any end-user issues. 

Post-Sales Solutions

GSB

We are the first port of call to offer support, and if we can’t resolve the issue on our own, we will work closely with the vendor on your behalf to escalate. For certain vendors, we even offer 4-hour on-site response times for issues.

Most of our business today consists of direct partnerships and / or relationships with data storage manufacturers. StorTrec provides the following services to OEMs and their resellers: Technical telephone support, 7x24x365 on-site support services, spare parts, local warehousing and management, RMA management and logistics services, technical training for field service technicians, and support with installation and integration.

Post-Sales Featured Vendors

Why CMS Solutions?

Trusted Advisor

Trusted Advisor

Engaging customers with subject
matter experts add value and
customers will come back, knowing
they will be supported.

Quote with confidence

Quote with confidence

Knowing that your solutions have been
signed off by an accredited technical
resource means that you and your
 customer quote confidently

Continuous Growth

Continuous Growth

As CMS onboards new and disruptive technology, the technical services team can assist with training & introducing brands to your customers.

Get Started with CMS Solutions

<https://cta-redirect.hubspot.com/cta/redirect/9310615/a98d41d6-d10b-429e-b164-5552c47a868f>

Contact Us

New call-to-action

Download the CMS Solutions Brochure

CMS Solutions Service Coverage PDF

Check Services Coverage

<https://cta-redirect.hubspot.com/cta/redirect/9310615/488081cf-305b-4c78-ad15-d3b2202670bf>

Back to Solutions Homepage