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Solution Services


We offer a range of post-sales services, including handling RMA for our vendors and troubleshooting any end-user issues. 

Professional Service

Professional Services Vendors and Categories

The Professional Services offering allows you to extend installation to your customers, allowing for easy implementation of the products to ensure they get up and running as quickly and as smoothly as possible.
The package includes a Certified Sales Engineer who provides remote install services to ensure the customer gets the solution installed correctly and is up and running as quickly and as cleanly as possible. The package also includes:
• A scoping call
• Installation
• Configuration
• Troubleshooting
• Final handover and sign-off

A Health Check service is also available. The Health Check service can be offered to existing customers who have purchased products, to ensure they are utilising the solutions to the best of their ability. This session covers:
• Review of the current health status of the solution
• Best practices for management to best utilise the resource
• Recommendations and escalation of any issues

Featured Vendors

Why CMS Solutions?

Trusted Advisor

Trusted Advisor

Engaging customers with subject
matter experts add value and
customers will come back, knowing
they will be supported.

Quote with confidence

Quote with confidence

Knowing that your solutions have been
signed off by an accredited technical
resource means that you and your
 customer quote confidently

Continusous Growth

Continuous Growth

As CMS onboards new and disruptive technology, the technical services team can assist with training & introducing brands to your customers.

Get Started with CMS Solutions


Book a Scoping Call

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CMS Solutions Service Coverage PDF

Check Services Coverage


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